Yesterday, BioWare GM Casey Hudson sent an email to employees acknowledging that “these problems are real” and promising that it is “our top priority to continue working to solve them.” The full memo, internal response to an article from Kotaku about studio morale and working conditions during Anthem development, has been leaked.
The article, which painted a sad picture of a studio that was struggling to find balance, originally inspired what many saw as a poorly worded response from Bioware, who claimed they did not see the value of that type of journalism. Later reports then emerged that Bioware staff had received no internal communication about the article, or the issues it raised and had merely been told not to speak to the press. Finally, late on Wednesday, the internal memo was sent. The full text of the memo is shown below.
As you can see, the tone is far more polished and less defensive than Bioware’s original statement. It must also be largely welcomed by Bioware staff, who can now at least feel like internal issues have been acknowledged, rather than merely being told that talking to the press, even around important and worrying issues, is a bad thing.
We will keep you updated on this story as more, inevitably, unfolds.