India’s most widely used digital wallet Paytm faced some server issues late last evening, leaving several users stranded. Unable to access their funds or even log in to the platform, users flocked to Twitter and shared angry tweets with the hashtag #Paytmdown, which mirrored the #DeletePaytm campaign that started last month. The hashtag soon started blowing up, with more and more users tagging Paytm and its customer support handle Paytm Care.
#paytmdown don’t know how to have access back to my money…cant even trust digital money which assure 24*7 service . @paytm
While the issue may have been fixed for a majority of the users, a few users still seem to be having issues logging into their accounts and making payments.
#Paytmdown I had to pay my electricity bill but facing this problem. @Paytm pic.twitter.com/2aOqWZbLt7
Users have been posting about the issue even after it was allegedly fixed, with the most recent tweet from earlier today.
Just been told by a senior @Paytm exec that they’re having a “server problem”. The app tells you there is a “Gateway timeout”. I wonder how much public money is frozen, how many transactions cannot be done, and why they don’t have a robust backup given how big they’ve become.
Upon receiving an automated response from Paytm Care, claiming that the issue had been fixed, Kalbag replied saying:
