Truecaller has been shedding its image for quite some time and putting an effort to project itself as a privacy-conscious company. We in fact did a detailed piece on Truecaller’s data-gathering practice and found that there are ample safeguards and user choice. And no, contrary to popular opinion, the company is not based out of China.
Before we begin, let me tell you the Call Reason feature on Truecaller is currently available only on Android and rolling out worldwide. It will be coming to iOS early next year. Also, you need to be on version 11.30 to be able to use this feature. So go ahead and update the Truecaller app on the Play Store. All that said, here are the steps to follow.
Next, you will find the option “Call Reason“. Here, enable the toggle and it will take you to the setup page.
Finally, the recipient will see the call dialog with Call Reason, front and center. This way, the recipient will know the reason why you are calling and can increase the chances of call pick-up, especially for unknown numbers. That’s one cool idea, right?
So that is how you can use the Call Reason feature on Truecaller. I am happy that this sought-after feature is not behind the paid plan and everyone from e-commerce agents to service-based companies can take advantage of this feature.
